Terms of service

Last updated: July 2026 · This summary is provided for transparency and is not legal advice.

1. Agreement

These terms form an agreement between you (and the organisation you represent) and ToneAudit governing your use of our platform and website. By creating an account or using the service, you accept these terms.

2. The service

ToneAudit resolves supplier identity, screens suppliers across official and public sources, and produces source-attributed evidence packs, together with review and reporting workflows. Features and coverage may change as the service evolves.

3. Evidence, not advice

ToneAudit produces evidence to support your due-diligence decisions. It does not provide legal, regulatory or compliance advice, does not make supplier decisions for you, and does not replace professional judgement or in-person audits for high-risk suppliers. You remain responsible for your compliance obligations and for any action taken on a supplier.

4. Accounts & access

You are responsible for the security of your credentials and for activity under your account. Accounts are provisioned by workspace administrators; you must provide accurate information and keep it current.

5. Acceptable use

• Use the service only for lawful supplier due-diligence purposes.
• Do not attempt to disrupt, reverse-engineer, or gain unauthorised access to the service.
• Do not use the service to unlawfully process personal data or to harass, discriminate against, or harm any individual.
• Respect the terms of the third-party sources the service accesses.

6. Third-party sources

Findings are drawn from official and public sources maintained by third parties. Their availability, accuracy and terms are outside our control. We access them responsibly and record each access, but we are not responsible for the underlying source data.

7. Accuracy & no warranty

We work to produce accurate, well-attributed evidence, including reporting UNVERIFIED where a source could not be checked. However, the service is provided “as is” without warranties of any kind. You are responsible for reviewing findings — especially critical ones — before taking supplier action.

8. Intellectual property

The platform, its software, design and brand are owned by ToneAudit. You retain rights to the supplier data you submit and to the evidence packs generated for your workspace, and you may export and use them for your compliance purposes.

9. Plans & fees

Paid plans are billed as agreed in your order or subscription. Fees are non-refundable except where required by law or expressly stated.

10. Data protection

Our handling of data is described in the Privacy policy, which forms part of these terms.

11. Termination

You may stop using the service at any time. We may suspend or terminate access for breach of these terms or to protect the service. On termination you may export your data for a reasonable period, after which it is deleted subject to retention obligations.

12. Limitation of liability

To the maximum extent permitted by law, ToneAudit is not liable for indirect, incidental or consequential damages, or for decisions made on the basis of findings without appropriate review. Nothing limits liability that cannot be limited by law.

13. Governing law

These terms are governed by the laws of the jurisdiction stated in your order, or otherwise by the laws applicable to ToneAudit's place of business.

14. Changes

We may update these terms as the service evolves. Material changes will be reflected here with a new “last updated” date; continued use constitutes acceptance.

15. Contact

Questions about these terms: legal@toneaudit.com.